Tourism factory friendly service innovation㊣Smart audio guide and universal touch-based escape map service for the visually impaired
The Audio Tour Service of Taiwan Miso Culture Museum in the Taichung City Taiwan
Scientific and technological innovation verificationEnglish audio guideChinese audio guide
In order to promote the internationalization of Taiwan's tourism and the development of a super-aged and equal society, tourism factories should strengthen the use of information communication and digital technology to improve the service quality and entertainment for international tourists, tourists with physical and mental disabilities (visual, hearing and learning disabilities) and their accompanying persons Safety to demonstrate Taiwan’s efforts in implementing non-discriminatory and equal services, as well as implementing the international human rights convention CRPD and the United Nations Sustainable Development Goals SDGs in the tourism industry. The "Smart Audio Guide and Universal Visually Impaired Touch Escape Map Service" introduced below not only reduces the introduction and management costs of tourism factory operators, improves the work efficiency of tour guides, but also provides services for foreign language, visual, hearing and learning disabilities. Users can create a rich recreational experience that includes the soul and the five senses of sight, hearing, smell, and touch; they can also upgrade the existing "escape and refuge map" that must be built in accordance with fire regulations to one that can accommodate amblyopia, color blindness, and total blindness. For those who are blind, as well as the increasing number of acquired and elderly blind people caused by diabetes, cataracts, glaucoma, and even the new coronavirus and accidents, create a space that can understand the spatial field, escape routes and spaces, so that they can have the same experience as ordinary people. "Friendly service innovative solution" for equal escape opportunities. We hope that the Taiwan Tourism Factory will serve as a leader in guiding friendly and equal services in private public services, tourism and recreation, catering, accommodation, transportation and construction industries in the future, and will become our country's implementation of the two international human rights conventions CRPD and continue to promote the United Nations' sustainable development indicators. Innovative actions and specific practices of SDGs.
Escape route map
